Request to Change Your Activity Details or Cancel Your Activity

Things happen -- and sometimes you need to change or cancel the activity you're registered for. You'll need staff help to do things like change the time and day of a private swim lesson, transfer your registration to a different day or time, or cancel your reservation for facility access.

Summer Day Camp

Looking to make a change for your camper this summer?

Start a Camp Change

 

Our Cancellation and Refund Policy

Most programs or activities cancelled by the participant may be refunded as a system credit if written notice is provided 14 days prior to the start date. When special circumstances arise where participation is not possible such as illness or a family emergency, you may request consideration for a credit.

System Credits

System credits are equal to total paid for the program, activity, class, or session minus any nonrefundable deposits, owed balances, and future scheduled payments.

See the full policy

After You Submit Your Request

After you complete the form below, a YMCA staff member will reach out to you within 7-10 business days with next steps. We will provide additional information via email or phone call once your request has been processed.

Thank you for reaching out to us and being a part of our Y community!


Customer Information

Please provide the customer information requested below to help us assist you. Program activity participant's information is required.

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Contact Information

Please provide the following contact information. All fields are required.

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Activity Information

Please provide the following program activity information that you're requesting be modified. All fields are required.

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Change Request

Please indicate the type of change you are requesting to a program activity registration. This field is required.

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