
Manage Payments & Receipts
Everything you need to know about managing payments, payment methods, and receipts for your Y account.
Everything you need to know about managing payments, payment methods, and receipts for your Y account.
We'll walk you through how to view and pay a balance, update a payment method, request financial assistance, and manage your receipts.
We recommend using a desktop computer to access your account. If you're using a phone or tablet, follow these steps to after you login:
Thanks for your patience as we upgrade our digital services!
Did you receive an email or call about a missed payment? From expired credit cards to processing errors, there are a variety of reasons why payments may fail. No matter what the reason we’re here to help you resolve it.
YMCA memberships will not renew if the balance owed on the account is greater than $45.00. Let’s work together to remove this balance from your account so that there's no disruption in membership benefits or access to programs.
1) Log into your account by visiting seattleymca.org/account
2) Under the Account Payments header, click the 'Pay on Account' link.
3) Balances for past due and future amounts will be listed (if applicable). Confirm that the payment amount(s) in the drop-down is accurate and click the Continue button.
4) A new page will load confirming the payment amounts. Click Continue, Next, and the Check Out buttons to get to the payment page.
5) A new page will load requesting payment information. You can use an existing payment method or add a new one. After selecting your preferred payment method, select the Pay button.
6) The screen will refresh confirming the payment. A full receipt is available by clicking the 'View Printable Receipt' link.
For questions or to explore alternative payment options, please call us at 206-382-5022. Alternative options include cash payments, a payment plan, and income-based financial assistance. Our member support staff are available from 6:00 am – 5:00 pm Monday through Friday and from 10:00 am – 2:00 pm on Saturday and Sunday to help.
We will never send your account to a collection agency. And just like when you’re trying a new exercise or class at the Y, there is no judgment here. Thank you for being a member and making an impact at the Y!
If a card is attached to a recurring payment like membership dues, child care, or martial arts programs, it cannot be removed from the account until you remove it from the recurring payment.
1) Log into your account by visiting seattleymca.org/account
2) Under the Account Activity header, Select the 'Credit Cards' link. A new page will load showing Credit Cards and Electronic Checks saved to your YMCA account.
3) To add a new payment method, select either Credit Card List or Electronic Checks List (depending on the payment method type you would like to add).
4) Select the Add New button.
5) A new page will load requesting your new payment information. Click the Submit button once the information has been entered.
1) Log into your account by visiting seattleymca.org/account
2) Under the Account Payments header, click on the ‘Change Auto-Charge Payments’ link.
3) Recurring payments will be listed and include a description of the automatic payment plan.
4) Select the 'Edit' link to the left of the payment plan listed. A new screen will load.
5) Select the credit card or bank account on file that you would like your automatic payment plan to use.
6) After selecting a payment method, click the Submit button.
Let us work with you to figure out the right payment option, including but not limited to setting up a payment plan, changing your payment date, or financial assistance for your monthly membership payments.
Give us a call at 206-382-5022 to get started. Our phones are open from 6:00 am – 5:00 pm Monday through Friday and from 10:00 am – 2:00 pm on Saturday and Sunday.
Receipts display chronologically by purchase date.
1) Log into your account by visiting seattleymca.org/account
2) Under the Account Activity header, select the 'Past Receipts' link.
3) Click on a receipt number to view more detail.
4) At the top right, select “Printer Friendly Version” link to print or save as a PDF.
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