How to update your contact information

Having up-to-date contact information ensures that you always have the latest information from the Y. While we primarily use email to send members important information, we may also call or send letters. 

You can access your account at any time by logging into Remember to always click the save button to submit your changes.

Use a Desktop Computer if Possible

We recommend using a desktop computer if you have access to one because navigation is easier to use. If you're using a phone or tablet, follow these steps first:

  1. Once you login, click on the menu in the top left corner of your screen.
  2. Find the sentence, “For more information, go to the full site” and click the “full site” link.
  3. Lastly, click on the yellow “My Account” button and you’ll be brought to your account options.

Thanks for your patience as we upgrade our digital services! 

Update your primary forms of contact 

1) Click the 'Change Primary Account Information' link under the Account Information header.

Update primary form contact

2) Update information as needed and select 'Save' at the bottom of the page.


Update your family's information 

1) Click the 'Change Family Account Information' link under the Account Information header.

Change family info


2) Select a family member whose information you’d like to update. Clicking on the linked name will load a new page with that individual’s contact information.

Change family info 2


3) Update information as needed and select 'Save' at the bottom of the page.

4) Repeat as needed for additional family members.

Need more help?

Please contact us or visit us in-person at one of our 14 branches during operating hours if you need more help.



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