Thank you for contacting us!

If you are a new or renewing customer, your financial assistance application is currently being reviewed by a Y staff member.

Next Steps

A Y staff member will determine your income-based membership and/or program award amount and rate based on household income, household size, membership package, and availability of Y funds. 

You will receive an email within seven business days with your award amount. 

  • To activate your membership (for new applicants who are not yet Y members):  
    • Join online once you receive your award email. How to access your online account  OR 
    • Present your award email at the membership desk at your local Y. 
  • To activate your renewal award (for existing members renewing their award) 
    • Review award amount and monthly dues 
    • Your award is automatically set to start the day your current award ends. You do not need to do anything further. 

If you have questions in the meantime, please visit our FAQ on Financial Assistance. 

We look forward to serving you at the Y! 


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