New Online YMCA Account Experience
The YMCA of Greater Seattle is launching a new Registration and Customer Relationship Management system in 2024. This new system will allow us to provide you with a more holistic online experience by consolidating your YMCA accounts into one place by year end — including registrations for programs like Before and After-School Enrichment, swim lessons, and day camp, your electronic forms and waivers, and your YMCA membership.
As a Before and After-School Enrichment (BASE) participant, you’ll be the first to access the new system when registering for care in the 2024-25 school year!
Please note that your 2023-24 BASE registration, YMCA membership, and any other registrations (including for 2024 day camp) will remain in our original Active Network and ePACT systems until later this year.
This page contains step-by-step instructions for creating a new account, registering for BASE, and applying and receiving financial assistance. Click a quick link below to jump to the information you need.
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Quick Links
Create a New Account
Some account information for current BASE and Early Education participants as well as YMCA members will transfer over from Active Network.
STEP 1: Create Your Account
Complete the following steps to create your new YMCA account. 2023-24 BASE and Early Education participants and active YMCA members should use the same primary email address as used for your Active Network account.
- Go to the login page
- Click Need an Account? Start Here at the bottom of the screen
- Enter the primary account holder's information (the parent or guardian) and click the Submit button
- Set up your password using the link you will receive via email
- Navigate back to the login page and use the same email address and your new password to access your account
STEP 2: Confirm or Add Details to Your Profile
Verify the primary account holder's information is current and complete.
- Upon successfully logging in, you will be taken to the My Profile tab on the Home page
- Current participants should confirm the accuracy of your information, including birthdate and phone number
- New participants will need to complete the open fields
- To edit the details, click the Pencil Icon next to My Details
STEP 3A: Current Participants – Confirm Household
Current BASE and Early Education participants and YMCA members need to confirm household members before registering for programs including dependents.
- Go to the My Household tab
- Ensure all participants you plan to register for a program are shown as household members with correct birthdates
- If needed, update details by clicking the Gear Icon and then the Edit Contact button
- Add new household members by clicking Create a New Contact
STEP 3B: New Participants – Add Household Members
Before registering for programs as a new participant, you must add dependents as members of your household.
- Go to the My Household tab
- Click Create a New Contact to add participants as members of your household
- Repeat for each participant you plan to register for a program
- After saving, you can edit details by clicking the Gear Icon and then the Edit Contact button
STEP 4: Add Your Payment Method
Adding a payment method (electronic funds transfer from a bank account or credit card) now will save time on registration day.
- Go to the My Payment Methods tab
- Click on the +New Stored Account button
- Add a nickname for your method of payment
- From the pop-up window, select the ACH (direct withdrawal from bank account) or Credit Card tab to designate your Tender Type
- Click the Next button to enter the account details
- When entering a ACH direct withdrawal from bank account, the transit id is your bank routing number
- When saving a new credit card to your account, the final step is to click Process Transaction. This will not charge any funds to your credit card.
Register for Before and After-School Enrichment
Online registration for the 2024-25 Before and After-School Enrichment programs is currently closed. Please add your child to the waitlist for your designated school and we will be in touch if there is an open spot.
STEP 1: Find Your BASE School or Program Location
- From the blue menu bar at the top of the page, select the Find Programs tab
- In the left-hand menu, select Before and After-School Enrichment under Categories
- Select your School District from the list that appears under Programs
- Select your School or Program Location from the list that appears under Courses
STEP 2: Choose Your Type of Care Program
A variety of enrollment options available at your chosen school will populate the window.
- Determine the program that is right for you:
- Before-School is for care required before the school day starts
- After-School is for care required after the school day ends
- Before and After-School is for care required both before and after school
- Click the ENROLL button to the right of your desired program
- If you are choosing the Full Time Before & After-School Enrichment option, click the blue OPTIONS button and then select the ENROLL button on both the before school and after school tiles
- Add your participant's name to the waitlist if program is full
STEP 3: Select Participating Household Members
A window with all household members will appear, but only those that are age-eligible can be selected.
- Click the Select button under the participant's name (referred to as contacts), multiple names can be selected at the same time
- Add any household members not listed by clicking the Create a New Contact tab
- Click Save and then Next to hold your registration(s)
STEP 4: Complete Questions for Each Participant
A 30-minute timer will appear in the upper right-hand corner below the cart. At this point, your spot in the program is reserved as long as the timer does not expire. You will have an opportunity to extend the timer if you need additional time.
- Select a participant name in the upper left-hand corner (solid blue indicates the active participant)
- Complete all fields (a red asterisk indicates required fields)
- Repeat the process for each participant you wish to register
- Click the Next button at the bottom of the screen
STEP 5: Sign all Waivers and Acknowledgements
All waivers must be completed before the first day of your program(s).
- Click the Sign button next to the waiver to view the Terms and Conditions in a pop-up window
- Read to the bottom and add your initials and/or signature to indicate you "Agree with the Above Text"
- Click the Complete button in the next pop-up window
- Repeat until all waivers have been "Signed"
- If you utilize financial assistance or subsidy, continue to step 6.
- For all others, click the Pay Now button and proceed to step 7.
STEP 6: Apply Financial Assistance or Subsidy Code
A coupon code is required to apply your financial assistance or subsidy.
- Click the shopping cart in the upper right corner to view in a pop-up window
- Scroll down to the Enter Coupon Code box (under GRAND TOTAL)
- If you utilize financial assistance and have completed the form in 2024, enter code FA2425 – OR – if you currently use a subsidy, enter the code provided by our Registration Team
- Click the Apply Code button and then the Next button in the lower right corner
STEP 7: Make a Payment to Confirm Your Spot
A registration fee is required at the time of enrollment to confirm your spot.
- Confirm the details for each registered participant is correct
- Click the Make Payment button in the Due Now box
- Choose your Tender Type from the pulldown menu or select from your saved payment methods
STEP 8: Setup Future Payments Due
Setting up a payment method for the future is required to complete your enrollment.
- If you previously saved a payment method, you can use it for future payments by checking the Use this for future payments too box when you pay your registration fee
- If you did not save a payment method in Step 7, you can add a new payment method by selecting the Setup Payment Method button at the bottom of the screen
- Verify your email address is correct and click Send to receive an electronic copy of your receipt
- You may also download or print your receipt from this screen if you prefer a hard copy
STEP 9: Complete the Process to Save Your Spot
This step is REQUIRED for all participants including those with financial aid or subsidy to ensure that your spot is saved for future months.
- Be sure you have a future payment method on file
- Click on the red DONE button in the upper right corner
- Your spot is now reserved!
Review Your Program Registration
Verify your BASE program enrollment is accurate. If you need to make a change, please fill out this form.
Review Your Program Registrations
Verify your BASE program enrollment is accurate.
- Click My Registrations in the blue banner at the top of the screen
- Your registration(s) will show under the Active Enrollments tab
- To see the details, open the tab by clicking the chevron icon to the left of the profile picture (for each participant)
- The STATUS should read Pending Active, which indicates you are registered for a program that has not started yet (this screen may take a moment to load)
Complete Electronic Forms and Waivers
Prior to starting BASE, you must complete electronic forms and waivers, including uploading your immunization records signed by a parent or guardian.
STEP 1: Go to My Forms & Waivers
- Login to your YMCA Account
- Click My Forms & Waivers in the blue menu bar at the top or above your profile picture
STEP 2: Navigate to the Custom Questions
- Your current registration(s) will appear
- Click the blue Fill Out Form button to the right on the participant's name
STEP 3: Complete All Required Questions
- Complete the required fields (indicated by red asterisk) on the Custom Question Viewer pop-up screen
- Be sure to click the red Save Draft button if you need to return later or the blue Submit button if done
- Repeat for additional participants
STEP 4: Upload Immunization Records and More
- Click the File Upload tab on the same pop-up screen
- Upload your child(ren)'s current Washington State Immunization Form signed by a parent or guardian
- You may add any other important documents, like a Medication Authorization Form, at this time as well
- Click the blue Submit button when your form(s) have been successfully uploaded (or Save Draft to pause and come back later)
- After you click Submit, your forms will move to Staff Review. Your tasks are complete for this section unless you hear otherwise from our registration team.
STEP 5: Sign Forms & Waivers
- BEFORE the first day of care, all forms and waivers must be signed by clicking the blue Sign button next to each form or waiver
- If the button is not visible, click the Regenerate button on the right side
- Read to the bottom and add your initials and/or signature to indicate you "Agree with the Above Text"
- Click the Confirm button to acknowledge you accept the Terms and Conditions outlined above
- Repeat until all waivers have been "Signed"
Add Authorized Pick-Ups
Any person eligible to pick up your child must be added as an authorized pick-up, including parents or guardians.
STEP 1: Go to Authorized Pick-Ups
- From the My Profile page, click the blue Authorized Pick-Ups button on the right
- You will need to know the first and last name, phone number, birth date, and email address of each person to wish to add
STEP 2: Designate Household Status
- Indicate whether the person you are adding is a member of your household from the pull-down menu
- Click the blue Next button
STEP 3: Add Contact Information
- Complete all the required information fields for the new member of your Authorized Pick-Up community
- Click the blue Next button
STEP 4: Select Participants
- Select the appropriate check box(es) next to the participant's name you are giving permission for your authorized person to pick up
- Click the blue Next button
- The authorized pick-up pin has been set to the last four digits of the phone number provided for the authorized pick-up. Click the Next button.
- Click Finish to complete adding the authorized pick-up.
- If needed, refresh the page to ensure the new person appears in your authorized pick-up list
Download Receipts
Access receipts for payments made to the YMCA of Greater Seattle.
STEP 1: Go to My Billing
- Once you are logged in to your YMCA account, click the My Billing button in the blue banner at the top of the page.
- Click on the blue Statements button on the right side to access download options.
- A pop-up menu with options to generate a receipt By Month or with a Custom Date will appear.
STEP 2: Select Dates and Generate
- Select your preferred method at the top of the pop-up menu.
- By Month: click the preferred month and then the Generate Statement button.
- Custom Date: enter desired start and end dates (up to the current date) and then the Generate Statement button.
- A PDF of your receipt should automatically download.
Frequently Asked Questions (FAQs)
Pending Active indicates that you are registered for a program but the program has not yet started.
Due to state licensing requirements, kids who attend Before and After-School Enrichment (BASE) must be at least five years old.
You may register now and start after turning five; however, you are responsible for all fees. For all age overrides or additional registration questions, please contact us at registration@seattleymca.org or call (206) 382-4927 and select option three
A Transit ID, also known as a routing number or bank transit number, is a nine-digit number that identifies a financial institution.
Please fill out this form, choose 'Remove a Person from my YMCA Account' under topics and add the name of the person you wish to remove in the comment box.
In your new YMCA account, click the people icon below your name in the My Profile tab. If you are an active YMCA member, it will say ‘Yes’ under Y Member.
If you believe there is an error, please email the Registration Team at registration@seattleymca.org or call us at (206) 382-4927 and select option three.
To verify your BASE enrollment, please click My Registrations in the blue banner at the top of the screen. The STATUS should read Pending Active, which indicates you are registered for a program that has not started yet.
Follow these instructions if you need additional support.
The Y is committed to ensuring all families access quality and enriching programs.
Subsidy
- We accept Working Connections Child Care (WCCC) and other subsidies at many BASE and Early Education locations. To learn more about subsidy, please email us at registration@seattleymca.org or call us at (206) 382-4927 and select option three.
- Our team will provide you a coupon code to use during registration.
Financial Assistance
- The Y also provides financial assistance and will work with you to find a tuition amount that works within your family’s budget. Please complete this form to learn more about financial assistance. Once the form is received, our staff will contact you within three business days.
- If you have recently completed this form for summer camp, you do not need to fill it out again, as your financial assistance will continue into the school year. If you have not completed this form in 2024, we encourage you to do so before registering.
- Once you have an approved financial assistance amount, use coupon code FA2425 during registration to apply it to your account.
Please email the Registration Team at registration@seattleymca.org or call us at (206) 382-4927 and select option three. Our registration team is available Monday to Friday between 7:00 am and 5:00 pm.
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