Complete the following steps to create your new YMCA account. Current BASE and Early Education participants and active YMCA members should use the same primary email address as used for your Active Network account.

• Go to the login page
• Click Need an Account? Start Here at the bottom of the screen
• Enter the primary account holder's information (the parent or guardian) and click the Submit button
• Set up your password using the link you will receive via email
• Navigate back to the login page and use the same email address and your new password to access your account

Verifying the primary account holder's information is current and complete will help ensure a smoother process on registration day.

• Upon successfully logging in, you will be taken to the My Profile tab on the Home page
• Current participants should confirm the accuracy of your information, including birthdate and phone number
• New participants will need to complete the open fields 
• To edit the details, click the Pencil Icon next to My Details

If you are a current BASE or Early Education participant or active YMCA member, please confirm your household members. Before registering for programs, dependents must be listed as members of your household. 

• Go to the My Household tab
• Ensure all participants you plan to register for a program are shown as household members with correct birthdates
• If needed, update details by clicking the Gear Icon and then the Edit Contact button
• Add new household members by clicking Create a New Contact

Before registering for programs as a new participant, you must add dependents as members of your household. 

• Go to the My Household tab
• Click Create a New Contact to add participants as members of your household
• Repeat for each participant you plan to register for a program
• After saving, you can edit details by clicking the Gear Icon and then the Edit Contact button

Adding a payment method (electronic funds transfer from a bank account or credit card charge) now will save time on registration day.

• Go to the My Payment Methods tab
• Click on the +New Stored Account button
• Add a nickname for your method of payment
• From the pop-up window, select the ACH (direct withdrawal from bank account) or Credit Card tab to designate your Tender Type
• Click the Next button to enter the account details
• When entering a ACH direct withdrawal from bank account, the transit id is your bank routing number
• When saving a new credit card to your account, the final step is to click Process Transaction. This will not charge any funds to your credit card.

Be sure to confirm you can log in and your account details are current so you can go straight to this step when programs open.

• From the blue menu bar at the top of the page, select the Find Programs tab
• In the left-hand menu, select Before and After-School Enrichment under Categories
• Select your School District from the list that appears under Programs
• Select your School or Program Location from the list that appears under Courses

A variety of enrollment options available at your chosen school will populate the window.

• Determine the program that is right for you:
  • Before-School is for care required only before the school day starts
  • After-School is for care required only after the school day ends 
  • Before and After-School is for care required both before and after school
• Click the ENROLL button to the right of your desired program
• If you are choosing the Full Time Before & After-School Enrichment option, click the blue OPTIONS button and then select the ENROLL button on both the before school and after school tiles
• Add your participant's name to the waitlist if your program is full

A window with all household members will appear, but only those that are age-eligible can be selected.

• Click the Select button under the participant's name (referred to as contacts), multiple names can be selected at the same time
• Add any household members not listed by clicking the Create a New Contact tab
• Click Save and then Next to hold your registration(s)

A 30-minute timer will appear in the upper right-hand corner below the cart. At this point, your spot in the program is reserved as long as the timer does not expire. You will have an opportunity to extend the timer if you need additional time.

• Select a participant name in the upper left-hand corner (solid blue indicates the active participant)
• Complete all fields (a red asterisk indicates required fields)
• Repeat the process for each participant you wish to register
• Click the Next button at the bottom of the screen

All waivers must be completed before the first day of your program(s).

• Click the Sign button next to the waiver to view the Terms and Conditions in a pop-up window
• Read to the bottom and add your initials and/or signature to indicate you "Agree with the Above Text"
• Click the Complete button in the next pop-up window
• Repeat until all waivers have been "Signed"
• If you utilize financial assistance or subsidy, continue to step 6.
• For all others, click the Pay Now button and proceed to step 7.

A coupon code is required to apply your financial assistance or subsidy. 

• Click the shopping cart in the upper right corner to view in a pop-up window
• Scroll down to the Enter Coupon Code box (under GRAND TOTAL)
• If you utilize financial assistance and have completed the form in 2024, enter code FA2425 – OR – if you currently use a subsidy, enter the code provided by our Registration Team
• Click the Apply Code button and then the Next button in the lower right corner

A registration fee is required at the time of enrollment to confirm your spot.

• Confirm the details for each registered participant is correct
• Click the Make Payment button in the Due Now box
• Choose your Tender Type from the pulldown menu or select from your saved payment methods

Setting up a payment method for the future is required to complete your enrollment.

• If you previously saved a payment method, you can use it for future payments by checking the Use this for future payments too box when you pay your registration fee
• If you did not save a payment method in Step 7, you can add a new payment method by selecting the Setup Payment Method button at the bottom of the screen
• Verify your email address is correct and click Send to receive an electronic copy of your receipt 
• You may also download or print your receipt from this screen if you prefer a hard copy

This step is REQUIRED for all participants including those with financial aid or subsidy to ensure that your spot is saved for future months.

• Be sure you have a future payment method on file
• Click on the red DONE button in the upper right corner
• Your spot is now reserved!

Verify your BASE program enrollment is accurate.

• Click My Registrations in the blue banner at the top of the screen
• Your registration(s) will show under the Active Enrollments tab
• To see the details, open the tab by clicking the chevron icon to the left of the profile picture (for each participant)
• The STATUS should read Pending Active, which indicates you are registered for a program that has not started yet (this screen may take a moment to load)