How to Cancel a Reservation

For cancellations with less than 24 hours notice, please call us at 206.382.5022.

Note that reservation cancellations are different from program or activity registrations, which require written notice to or calling us at 206.282.5000.

How To Cancel a Reservation Up To 24 Hours in Advance

Here are instructions on how to cancel a reservation for yourself or for another person on your account up to 24 hours the scheduled reservation.


1. Sign in to your account


2. Select “Registration and Transaction History”



3. Click withdraw from desired reservation (Please note not all activities allow for self-cancellation online at this time)



4. Confirm withdrawal



5. Confirm correct activity is select and click “Finish”



6. View and print confirmation receipt



Need more help?

Please contact us or visit us in-person at one of our 14 branches during operating hours if you need more help.



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