Electronic Records and Waivers

ePACT Network is a best-in-class online system that collects and manages health and contact information in a quick, easy way while giving families a secure place to store and update their personal information. The Y partners with ePACT to support electronic record and waiver requirements for our early education, day camp, and before and after-school enrichment programs. 

The Y and ePACT prioritize security and privacy using industry best practice encryption and data protection standards. The new system is easy to use and will save you time. With one central account for all participants within a family, shared data automatically pre-fills and notifies us of updates which ensures we have the most current information when we need it.

If I have a question regarding ePACT, who can I contact for support?

The Customer Success Team at ePACT is ready to support you! You can send questions and/or feedback directly to them via help@epactnetwork.com or you can call 1-855-773-7228 and choose extension 2 to speak with the team.

What is ePACT?

ePACT is a secure emergency network that the YMCA of Greater Seattle is using to collect health and contact information electronically from parents or guardians. It's used by a variety of organizations across Canada and the United States, including City of Seattle Parks & Recreation. 

I did not receive an invitation email from ePACT, what do I do now?

If you are currently enrolled in a day camp, early education, or a before and after-school enrichment program and did not receive an invitation email, please

  • First, check your junk or spam folder
  • Second, contact ePACT at
How secure is my child’s information with ePACT?

ePACT deals with very sensitive and confidential information. As such, it is a highly secure network that uses industry best practice encryption and data protection standards. It meets, and often exceeds, the same security standards as online financial institutions.

As a company, ePACT is also FOIPPA (Freedom of Information and Protection of Privacy Act), PIPEDA (Personal Information Protection and Electronic Documents Act) and HIPAA (Health Insurance Portability & Accountability Act) compliant.

Do I need to sign-up for ePACT for each program or year?

No If you’ve already signed up for ePACT through the YMCA of Greater Seattle, you do not need create a new account.  However, you are responsible for maintaining two things moving forward:

  • Your child's current medical information. You will be prompted once a year to validate their existing information within ePACT; changes can also be made at any time during the year if information changes.
  • Your contact information. If this information changes at any time, you can update it in one place, and it will automatically be updated across all programs.

Each YMCA program may have specific waivers or forms to fill out each year, but the core information will auto-populate from program to program and year to year. 

Is ePACT mobile friendly?

Yes, ePACT is mobile friendly!

I'm having trouble entering a phone number, what do I do?

Phone numbers must ten digits long and entered without without dashes, spaces, or parenthesis. For example, 2061234567.

What is the difference between member, child, or dependent?

ePACT uses these three labels interchangeably throughout the system and they are all intended to refer to the participant enrolled in the YMCA program.  

Member does not indicate that the participant is necessarily a member of the YMCA of Greater Seattle health and wellness centers. We apologize for this confusion.

I've completed a Medicine Authorization or Independent Care Plan (ICP) for the 2022-23 school year, should I upload again?

No, if you completed a Medicine Authorization or ICP already for the 2022-23 school year, our team has it on file. 

I forgot my username or password, what do I do?

Your username is your email address. If you're not sure, please contact ePACT at help@epactnetwork.com or 1 (855) 773-7228 and choose extension 2.

To reset your password, please click 'forgot password?" on the login page and follow the prompts. 



Camp & Outdoor Leadership

The YMCA has been the leader in Summer Camp for over 130 years. Over this time, we’ve fine-tuned our programs to meet youth and their families wherever they are in their journey with the outdoors.

Swim Lessons

As the largest provider of swim lessons in the country, we strive to help all ages learn how to swim, so they can stay safe around water and learn the skills needed to make swimming a lifelong pursuit for healthy living.

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