Membership Cancellation and Refund Policies
The YMCA of Greater Seattle does not impose contracts on our members, and members are free to cancel their membership at any time. Written notice is required to cancel a membership. Members must submit cancellation request in writing via web form prior to their next draft date.
- Most memberships are prepaid and are month to month. Memberships in good standing automatically renew at the end of the 30-day membership cycle.
- There are memberships that are affiliated with a Y program (example: Diabetes Prevention) or initiative which includes prepaid or complimentary membership for a set period (example: 3 months). These membership types do not renew at the end of the membership cycle.
- The membership cycle begins the day the member joins and auto renews every 30 days provided the member is in good standing and does not owe a balance.
- Members can prepay for annual, 6-month or 3-month membership cycles. These membership default to renew every 30 days at the end of the prepaid cycles provided the member is in good standing and does not owe a balance.
- Memberships do not automatically cancel due to inactivity. Members must provide written notice to stop their membership from automatically renewing.
Member Initiated Cancellations
- Members who wish to cancel their membership may do so within 30 days of joining. The joining fee and any prorated prepaid dues will be refunded in full. Refunds are issued back to the original payment method.
- Members who wish to cancel their membership after 30 days of joining may do so. The cancellation will occur at the end of their current 30-day membership cycle. We do not prorate remaining monthly membership value. The exception to prorated value is for prepayment for annual, 6-month or 3-month memberships. In this situation, fees paid for the months beyond the current 30-day cycle will be refunded on a prorated basis.
- Members may dispute a charge if they believe they were incorrectly charged due to the YMCA’s failure to cancel or put the membership on hold.
- Members must have an active membership through the end of any registered programs to receive facility member pricing.
YMCA Initiated Cancellations
- When Y staff terminate a membership for reasons such as member behavior, staff error, or another circumstance, refunds are issued back to the original payment method. If the original payment method is no longer active or was in the form of a check, cash or ECT payment, the refund will be processed as a check to be mailed to the member’s address in the system.
Temporary Facility Closures
- For membership, no credits will be issued for any closure that is nine (9) consecutive days or less. In some instances, e.g., government shutdowns, the Y may be legally required to provide refunds of membership dues.
- For closures greater than nine (9) consecutive days, members may request a prorated refund for the duration of the closure.
- In the event of an extended closure, members may request a refund up to six (6) months after the start of the closure.
Last Updated: September 1, 2022