It happens! Here’s how you can resolve a missed payment on your account.
From expired credit cards to processing errors, there are a variety of reasons why payments for things like membership, personal training, or even a locker rental may have failed. No matter what the reason we’re here to help you resolve it.
If you do not take an action to resolve your missed payment, we may cancel your membership on your upcoming payment date scheduled in December. This cancellation is only to prevent potential overdraft fees and/or continued billing of a failed payment method. You are always welcome back to the Y at any time!
Resolve your payment right away for peace of mind.
If your form of payment expired or was lost, use these steps to set up a new one.
Do you pay your membership in-cash? Visit us in-person to pay your balance.
Let us work with you to figure out the right payment option, including but not limited to setting up a payment plan, changing your payment date, or requesting financial assistance.
Please contact us via phone or by stopping by your local Y in-person.
The Y is a movement with members who are part of a cause dedicated to bringing about meaningful change for themselves and our community. Learn more about our story:
Join the Y’s community response to provide child care for first responders, food support for kids, shelter for at-risk youth, and outreach to seniors.
Regular exercise is one component of a healthy lifestyle. It can also help reduce stress and prevent illness. From barre to yoga, we've got you covered for at-home workouts.
Bring the Y's education and enrichment activities into your home. Add variety and creativity into days without school, child care, or work through our virtual family room.