The Y is Open to Members

Information is subject to change as new guidelines are released. Please check back often for updates.

Page last updated: September 27, 2021.

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Your Questions, Answered

Use these frequently asked questions to find help with common topics before you visit the Y. Jump to a section:

 

What's Open or Closed

Where can I find branch hours?

You can find the latest branch hours on our location pages. Pool and gym schedules are listed on our Print at Home Schedules page.

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What's available at the Y today?
  • Pool services, including lap swimming and family recreational swim

  • Drop-in use of cardio, strength, and free weight equipment

  • Group exercise classes, indoors and outdoors

  • Locker rooms and showers

  • Scheduled time in the gym for drop-in use, including badminton and pickleball

  • Reservations for families in our Kids and Adventure Zone spaces (Family Time) 

  • Reservations for racquetball

  • Kids Club, a monthly, reservation-based care program to keep kids ages 2-9 active and entertained while you get a worry-free workout 

  • Hot tubs

  • Guest passes, day passes

  • Nationwide membership access

  • Water fountains

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Open Gym

What can I do in the gym?

Check the gym schedule for your local Y >

In general, you’ll find a standard-size basketball hoop (about 10 feet high), as well as equipment for net sports including badminton and pickleball at select locations. Due to limited staffing, we won’t be able to adjust the hoop height for each reservation. 

Try one of these ideas for you during time in the gym: 

  • Shoot hoops with a basketball 
  • Pass a soccer ball 
  • Practice your bumps and sets with a volleyball 

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Where can I find the gym schedule?

 

Safety Protocols and Masks

What is your mask policy?

Masks are required, even if you're fully vaccinated. Read the full policy >

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Why aren't you tracking the vaccination status of members?

Given the size and diversity of our community, we feel that it is impractical to track vaccination status. The Y is a place for all. We do believe that vaccines save lives and encourage unvaccinated members of our community to become fully vaccinated. Read the full mask policy >

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Reservations

What activities require reservation?
  • Family Time
  • Recreational Swim
  • Climbing
  • Racquetball

Learn more about reservations >

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What activities don't require reservation?
  • Lap swimming
  • Group exercise and water group exercise classes
  • Use of cardio equipment, strength equipment, and free weights
  • Use of the gym, including net sports

View all print at home schedules >

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How do I make a reservation?

Our reservation window opens at 6:00 am two (2) days in advance of the reservation start date. Find instructions here.

If your membership is on hold, your hold will end and you will be charged a pro-rated amount of membership dues based off of your normal draft date after you make a reservation.

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How do I cancel a reservation?

You can cancel a reservation online up to 24 hours before it starts. Find instructions here. You can also give us a call any time and we can cancel the reservation for you.

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Membership & Guests

What are my membership options if I'm dissatisfied with your services?

You have a number of options for your membership:

  1. Keep an active membership: As the region’s leading nonprofit, we rely on your membership dues to help sustain our operations in this very uncertain time. We are not immune to economic challenges presented by the pandemic and we are so grateful for your continued support.

  2. Place Your Membership on Hold: Placing your membership on hold will pause your membership dues. Start a Hold

  3. Cancel Your Membership: By cancelling your membership, you may be charged a join fee and may need to complete a new membership application and/or scholarship request if you choose to rejoin at a later date. Request Membership Cancellation

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How do membership holds work?
What's happening to local memberships at University Family, Snoqualmie Valley, and Fauntleroy Y's?

For these local memberships, we've temporarily upgraded your access to include any of our open YMCA of Greater Seattle branch at no extra cost. We will communicate to you in advance when this upgrade is planned to end.

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I'm a member of another YMCA in Washington state. Can I visit your Y?

Yes, if your local Y is a participates in Nationwide Membership you can visit any of our locals at no added cost. You may also use a Try the Y pass, or purchase a day pass, to visit our Ys.

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Family Time

What is Family Time?

Family Time is a safe, indoor space for you to get the wiggles out! Reservations are 45 minutes in length.

We've designed each Family Time space to accommodate infants, toddlers, preschool, and school-age youth, including play structures or tumbling mats depending on location. (The Meredith Mathews East Madison Y and Snoqualmie Valley Y do not have play structures and will offer tumbling mats.) Socks must be worn while on play structures. There is an area for parents to observe.

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Who can participate in Family Time?

Family Time reservations are available for all participants on the same household membership, with a supervising adult of at least 18 years old. There is no limit to the number of participants if they are all from the same household and all on the same membership plan. Contact us to add someone from your household to your membership; costs vary depending on your membership type.

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May I bring my own toys or snacks?

We do not allow outside toys, food, or drink in our Family Time spaces. Water is okay.

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Do children have to wear masks during Family Time?

Masks are required at all times for those ages 5 and older and encouraged for those 4 years old and younger. Read the full policy >

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Are there bathrooms available for my family to use?

Depending on location, families will be able to utilize the bathroom in the space. For locations where no bathroom is available in the space, families will be able to utilize the nearest facility bathroom. A supervising adult must accompany youth to bathroom.

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How is the space being cleaned?

We have allowed at least 30 minutes in-between each reservation time to ensure we are creating a clean and healthy environment. All staff have been thoroughly trained on cleaning procedures for the space.  

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Take a look at what real members have to say about their visit:

 

 

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STAY ENGAGED WITH THE Y

Support Center

We've made it easier than ever to find member and account information with our new Support Center. Find instructions for managing your account, easy access to request forms, and a complete list of our policies all in one place.

Virtual Workouts and More

On-demand exercise, classes taught on livestream, activities for the whole family, and much more are now available through the Y. Take a short video tour to learn more about engaging with the Y from home.

Join the Y!

With a shared commitment to nurturing the potential of kids, improving health and well-being, and supporting our neighbors, your membership will not just bring about meaningful change in yourself, but also in your community. 

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