What to Expect When You Return to the Y

We each have an important role in helping to ensure the health and safety of our Y community! The best ways to help are to come prepared and follow all new safety protocols.

Take a look at what your visit may be like:

Before Visiting our Facilities

We’ve pulled together some helpful information about what to expect, what to bring, and how you can help to keep us all safe.

Icon indicating to stay home if you are feeling sick.

Stay Home if Sick

We'll conduct a health screening before you enter the Y. If you're not feeling well, or have been sick in the last 14 days, please stay home for everyone's safety.

Icon indicating to bring you face covering, water bottle, towel, and membership card.

Bring These Items

Face masks are required at all times except during exercise. Please bring your mask, membership ID, and if you need them, a water bottle and towel We'll have limited amenities, including no towel service.

Check Branch Hours

We'll have new hours of operation, including preferred hours for seniors and higher-risk populations. Check branch information before you visit.

Make a Reservation

Reservations open at midnight two days prior to their start date. You don't need a reservation for the membership desk or to pickup Y Bucks.

Icon indicating to leave children under 14 at home during Phase 3.

Leave Kids at Home

Because of limited capacity, we're temporarily restricting guest access and keeping Kids Zone closed. Children under 14 can't use the facility unless they're registered for an in-branch program.

Icon indicating to change into your workout gear or swimsuit before you come.

Come Workout-Ready

Access to changing rooms and lockers will be limited. Come ready to workout or swim to save time during your reservation.

More Important Details

We're so excited to welcome you back to the Y. Here are a few more tips to make your visit easy and safe.

Member taking a lap in the pool wearing her own goggles.

For Swimmers

Here are some tips for swimmers as they return to the Y:

Make a Reservation: We'll open reservations for lap-lanes at midnight two days prior.
Wear a Mask on the Pool Deck: We'll have a dry place to store it while you're in the water.
Plan for a 45-Minute Swim: Your reservation includes time for a cleansing shower before entering the pool and 10 minutes to exit the pool and change before you leave the Y. Spend more time in the water by coming workout ready and skipping the locker room after your swim.
Bring a Towel: For the safety of staff, we're suspending towel service. Please bring a towel from home.
Bring Equipment: Goggles, kickboards, fins, belts, noodles, and other equipment are NOT available in Phase 3 in order to reduce touchpoints. Please plan to bring these from home if you need them.
Notice Closed Areas: In Phase 3, we will not be offering spas, saunas, or steam rooms. They'll return in Phase 4

Members working out in gym on socially distanced equipment with 45 minute time limit sign.

Facility Changes

Limited facility access: Restricted to the group exercise class only
No membership desk: We'll reopen the membership desk in Phase 3

When we re-open to members:

Some areas are closed: Court and net sports, open gym, and Kids Zone are temporarily closed
No coffee: To reduce touchpoints, we've temporarily suspended coffee in our lobbies
No towels: Towel service has also been suspended at our branches
Equipment has moved: To practice safe physical distancing, we’ve moved things around. Check the whiteboard in the lobby to see where your favorite workout equipment has moved to

Don't see your question answered here? Try our Frequently Asked Questions